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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patricia Grissom

Patricia Grissom

October 21, 2024

5  out of  5
rating by Patricia Grissom
"The receptionist was very pleasant and provided me with the best customer service."
We responded:
"Hi Patricia, thank you for your feedback! I’m glad to hear that our receptionist provided you with a positive experience during your recent visit. It’s important to us that our customers feel welcomed and supported once they walk through the door. If you have any questions or need assistance moving forward, please feel free to reach out. - Steve"
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Bob Hay

July 12, 2024

5  out of  5
rating by Bob Hay
"Steve is extremely knowledgeable with the insurance industry and he was very helpful with explaining every aspect of our claim. I learned a lot about the many current changes in the business and I came away with a confident feeling that we got the best deal possible."
We responded:
"Bob, truly appreciate your comments. It was our distinct pleasure to help you with your claim. This is precisely the type of "Good Neighbor" service you deserve and should always expect from all of us at State Farm. Thanks too for your partnership in administrating your claim. We are truly privileged to serve you. "
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Tom K

February 23, 2024

5  out of  5
rating by Tom K
"Great job by Tonya. Always great to work with. Would highly recommend them for auto, home and personal insurance policies. Keep up the great work!"
We responded:
"Thanks for your feedback Tom. I will certainly share your thoughts with Tonya. Thanks for allowing us take care of your insurance program! "
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Jenny Mirus

February 22, 2024

5  out of  5
rating by Jenny Mirus
"Tonya Ives is great insurance agent. She always explains and assists us when we have questions. We've been with them for at 40 years. We have our homeowners and car insurance through them."
We responded:
"Jenny, thanks for your comments! I will pass this along to Tonya. Glad we can be there for you when you need assistance with your home and auto policies...an opportunity we are grateful for. "
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James Horsley

February 7, 2024

5  out of  5
rating by James Horsley
"Put my plantogether was very respectful of my needs"
We responded:
"Thanks for your feedback, James...and we are also thankful for the opportunity to help you with your insurance program! We look forward to serving you."
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Jessica Gallenstein

March 3, 2023

5  out of  5
rating by Jessica Gallenstein
"Spoke to Tyler at Steve Ulmer's State Farm location on 03/03/23. He was very helpful, quick, and answered all my questions. He made the process of switching insurances so easy for me and my family. I would highly recommend. Great customer service!"
We responded:
"Thanks Jessica! We really appreciate your feedback. Thanks also for allowing us to serve you, and welcome aboard! "
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Sara Kallini

January 13, 2023

5  out of  5
rating by Sara Kallini
"Switching to State Farm was so easy! Tyler was super helpful with all of my questions. The rate is unbeatable and it’s so nice to have a real point of contact to reach out to."
We responded:
"Sara, a very warm welcome to you, and thanks for taking time to comment on your insurance purchase experience. State Farm is the real deal, and I really loved your comment about having a real person to reach out to. Our entire team is here to support you whenever you need assistance. Thanks again for allowing us to serve you! "
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Gigi Thurman

December 13, 2022

5  out of  5
rating by Gigi Thurman
"Staff are super friendly and very informative. Tyler thanks for all your help"
We responded:
"Gigi, thanks so much for taking the time to post a review! It is our great pleasure to serve you, and thanks for letting us take care of your insurance needs."
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Gregory Richardson

August 26, 2022

5  out of  5
rating by Gregory Richardson
"Great service"
We responded:
"Greg, thanks for your comment! It is our great pleasure to take care of your auto and home insurance program."
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Amanda Agnew

June 27, 2022

5  out of  5
rating by Amanda Agnew
"I have been with State Farm since age 16, now 35, and have been completely satisfied with the products, prices and customer service!"
We responded:
"Always here and ready to take care of your insurance program needs Amanda. Thanks for commenting, and most importantly, thanks for your partnership over the many years!"
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Karley O

June 20, 2022

5  out of  5
rating by Karley O
"This location and employees are some of the best representatives that State Farm could hope for. They showed actual interest and care in finding us the best coverage for the most affordable price. With being first time home buyers it was comforting knowing we could trust our insurance company, which is something we can't say about the other agencies we had experience with. We highly recommend this company/branch to our friends and family."
We responded:
"Karley, thanks so much for your awesome comments! We are grateful to have you and Kyle onboard with your auto insurance, and now your new home insurance...congratulations on this accomplishment! Exciting times for you and Kyle, and thanks again for allowing us to be a part of this!"
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Casey Carter

May 20, 2022

5  out of  5
rating by Casey Carter
"Tanner was extremely helpful and efficient in changing my renter's insurance policy for my new apartment. My family has used State Farm for both auto and renter's insurance for years and have had nothing but good experiences."
We responded:
"Thanks Casey, and really appreciate you for taking the time to post your comment. Glad we were able to help you make a smooth transition with your Renters policy. Enjoy your new apartment!"
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Adam Pulskamp

May 12, 2022

5  out of  5
rating by Adam Pulskamp
"I've been insured with Steve's State Farm office for almost 20 years now. Tonya and the team have always been quick to respond to all of my life changes to get me the coverage I need for my car, rental, life and now even home. The team is very helpful when looking for the best package based on what my growing needs have been and I trust them to keep me covered."
We responded:
"Thanks for your review Adam and for taking the time to share your comments! Proud to have you on board with us, and we greatly appreciate your business."
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YGxGRiZ YT

May 12, 2022

5  out of  5
rating by YGxGRiZ YT
"Everything went SUPER smooth! Tanner did an amazing job going through the details, answering all our questions, and making it as easy as possible for us!"
We responded:
"Sean, that's the way it should work...every time. Thanks for providing the opportunity to serve your home insurance needs, and here's a warm "welcome aboard" from all of us at the office!"
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Allison Raisor

May 11, 2022

5  out of  5
rating by Allison Raisor
"I’ve been with State Farm and Steve Ulmer for 30 years and wouldn’t go anywhere else! Every claim has been handled quickly and fairly. The prices are very competitive for the coverages you get. More recently, Tanner has been very helpful."
We responded:
"Allison, thanks for you comments! That means a lot to me, as all of us here strive every day to take care of our folks, and do it the right way. Grateful to both of you for your tremendous loyalty, and for allowing me to serve your auto, home and life insurance needs over the many years."
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Karen Brandt

May 11, 2022

5  out of  5
rating by Karen Brandt
"Always very helpful we have been using this State Farm Agent for at least 40 years"
We responded:
"Karen, thanks for your comment, and please know it is our great privilege to serve your insurance needs over the many years of your State Farm membership. Grateful for our relationship!"
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Ashley Deutschle

May 6, 2022

5  out of  5
rating by Ashley Deutschle
"Very friendly and eager to help, whatever the issue is. They always go above and beyond!"
We responded:
"Hi Ashley...thanks for calling us for assistance this morning with your auto insurance needs. Tanner was grateful to be able to help you get back on the road. That is what we are here for. Best to you and Kurt, and thanks so much for your comments!"
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Tom Collett

May 2, 2022

5  out of  5
rating by Tom Collett
"Tyler was great to work with, very helpful and saved me a lot of money!"
We responded:
"Tom, thanks for taking your time to comment! No question that Tyler works diligently to help our clients find the best value for their car and home insurance needs. Thanks so much for the opportunity to welcome you to the State Farm family!!"
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Michael Fleming

March 26, 2022

5  out of  5
rating by Michael Fleming
"Tyler was great, made the process quick and easy! Plus they saved me a ton of money between homeowners and auto insurance!"
We responded:
"Thanks Michael! I will share your comments with Tyler. Sincerely appreciate your business and the opportunity your presented to us. Glad we were able to get you a better value on your home and auto insurance program!"
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Lauren Shipp

March 21, 2022

5  out of  5
rating by Lauren Shipp
"Tyler was awesome! Not only was his customer service exceptional but the amount of money he is saving me is unbelievable! You’ve got a customer for life thanks to Tyler! Could not have asked for more!!"
We responded:
"Lauren, thanks for providing us this opportunity, and most certainly, we really appreciate your comments. Welcome aboard, and it's great to see we could help you obtain a better value for your auto and home insurance needs."
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Nicolas Moore

March 3, 2022

5  out of  5
rating by Nicolas Moore
"State farm is great and Tanner is awesome"
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Caleb Aho

March 2, 2022

5  out of  5
rating by Caleb Aho
"Absolutely great! Been with state farm for many years, through quite a few agents as we’ve moved states and the crew at Steve Ulmer State Farm are awesome to work with. Couldn’t recommend more"
We responded:
"Thanks Caleb! Glad you have relocated to our area, and we hope you are here for years to come. We enjoy taking care of your insurance program needs!"
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Pete Ludeman

March 2, 2022

5  out of  5
rating by Pete Ludeman
"Steve and his employees are always very responsive to questions and claims. They are so easy to work with and handle all of my insurance needs. They truly look out for your best interest."
We responded:
"Pete, really appreciate your review. Thanks for taking the time to comment. And you nailed it...we have to be responsive and look out for the best interests of our clients...every day."
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Donna Sontag

March 1, 2022

5  out of  5
rating by Donna Sontag
"Always good service and fair pricing. Thanks Statefarm team"
We responded:
"Donna, appreciate this comment, and a huge "thanks" back to you. Privileged to have you and Chris in our agency family. By the way, if you see this, "Go X"!"
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Joseph Higdon

March 1, 2022

5  out of  5
rating by Joseph Higdon
"Help when I Really needed😀"
We responded:
"Thanks Joseph! Looks like Tyler took care of your auto insurance for you. Always happy to be of service to you."